Mywinn takes every player's privacy seriously. Find out exactly how we collect, use, and protect your personal information — transparently and responsibly.
Six core principles that form the foundation of how mywinn handles the personal data of every Malaysian player.
All data transmitted between your device and mywinn servers is protected by SSL 256-bit encryption — the same standard used by leading financial institutions worldwide.
Mywinn only collects data that is strictly necessary for platform operations and legal compliance. We do not request irrelevant or unnecessary information.
Mywinn does not sell, rent, or disclose players' personal data to third parties for marketing purposes. Your data belongs to you — we are only its custodian.
Only mywinn staff with legitimate operational needs can access player personal data. All access is logged and audited regularly by the internal security team.
Mywinn's Privacy Policy is developed in line with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected under the law.
You have the right to access, correct, or request deletion of your personal data at any time. Contact mywinn support team and we will process your request within 14 working days.
Mywinn respects the privacy of every individual who uses our platform. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you register or use any service provided by the mywinn platform — whether through our official website or mobile app.
By using the mywinn platform, you hereby consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for assistance.
Note: This Privacy Policy should be read together with Terms and Conditions mywinn. Together, these two documents form a comprehensive agreement between you and the platform.
Mywinn collects various types of personal data depending on your interactions with the platform. Below are the categories of data we collect along with the purpose of collection:
| Data Categories | Example Information | Purpose |
|---|---|---|
| Identity Data | Full name, ID number, date of birth, gender | KYC Identity verification & legal compliance |
| Contact Data | Email address, phone number, residential address | Communications Account notifications & customer support |
| Financial Data | Bank name, account number (encrypted), transaction history | Payments Deposit & withdrawal processing |
| Gaming Data | Betting history, games played, wins & losses | Operations Responsible platform & gaming records |
| Technical Data | IP address, device type, web browser, approximate location | Security Fraud detection & account security |
Important: mywinn does not store your credit or debit card information directly. All payments are processed through licensed third-party payment gateways with full encryption.
Mywinn uses the personal data collected for the following purposes:
Mywinn will not use your data for any purpose beyond those stated above without first obtaining your specific consent.
Mywinn continuously invests in security infrastructure to ensure your personal data is always protected. Key security measures we employ include:
Notice: While mywinn takes all reasonable steps to protect your data, no digital system can guarantee 100% absolute security. You also play a role in keeping your account secure by using a strong password and never sharing your login details with anyone.
Mywinn does not sell players' personal data to third parties. However, we may share certain information in the following circumstances:
In all the above cases, mywinn ensures that only data that is truly necessary is shared, and all data recipients are subject to data protection obligations equivalent to our standards.
The mywinn platform uses cookies and similar tracking technologies to enhance user experience and platform security. The types of cookies we use include:
You can control cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the mywinn platform.
Mywinn retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, we will retain certain data for periods stipulated by applicable law:
Once the retention period ends, data will be securely deleted or anonymised so it can no longer be linked to any specific individual.
Under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data held by mywinn:
You have the right to request a copy of the personal data we hold about you at any time. mywinn will process this request within 14 working days.
If the data we hold is inaccurate or outdated, you have the right to request immediate correction through your account settings or mywinn customer support.
Under certain circumstances, you may request us to delete your personal data — subject to applicable legal data retention obligations.
You may opt out of processing your data for direct marketing purposes at any time, without any negative impact on the core services you receive.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider should you choose to do so.
In certain situations such as disputes regarding data accuracy, you may request us to temporarily restrict processing of your data.
How to Submit a Request: To exercise any of the above rights, please contact the mywinn customer support team via Live Chat within the platform or by email [email protected]. Include proof of identity to facilitate processing of your request.
The mywinn platform is exclusively for individuals aged 18 and above. We do not intentionally collect personal data from individuals under the age of 18. If we confirm that we have received personal data from an individual below this age threshold, we will take immediate steps to delete such data and close the associated account.
If you become aware that someone under 18 years of age has used the mywinn platform, please notify us immediately so that appropriate action can be taken.
Mywinn reserves the right to update this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or the technology we use. When a material change occurs, we will:
Continued use of the mywinn platform after notification of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how mywinn handles your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related inquiries within a reasonable timeframe and with full transparency. Your trust in mywinn is our priority.
Final Reminder: This Privacy Policy applies together with Terms and Conditions and Responsible Gaming Policy mywinn. Together, all three documents form a comprehensive agreement between you and the mywinn platform.
Mywinn safeguards your data with the latest technology. Register today and enjoy over 500 games with the confidence that your privacy is always our priority.